Fueling Your Way of Life
Welcome Hayward Propane Customers!
We’re excited to share that as of April 1, 2026, Hayward Propane has partnered with Superior Fuel Company.
This partnership marks the beginning of an exciting new chapter, allowing us to continue delivering the reliable propane service you’ve come to trust, now backed by the expanded resources and capabilities of the Superior Fuel family.
Like Hayward Propane, Superior Fuel was founded in Wisconsin and built from the ground up with a strong commitment to customer service. Whether in dispatch, sales, accounting, or out in the field, the entire team works toward the same goal: delivering safe, dependable service and building lasting relationships with the families and communities who trust them every day.
We are excited to share that Todd will continue working with the customers and community he cares so much about. He looks forward to helping grow the business alongside Superior Fuel, strengthening the service you receive, and continuing to support the Hayward community just as he always has.
You may notice a Hayward Propane truck or a Superior Fuel truck delivering your propane now. Please be assured that it is still our team providing the same reliable care you’ve always known.
What Stays the Same:
- Trusted Team
- Reliable Delivery
- Commitment to Service
- Locally Owned and Operated
- Community Focused
- Experienced Professionals
- Neighborly Approach
What Gets Better:
- Our Hayward Office Will Be Open Monday-Friday, 8:00 AM-4:30 PM
- Expanded Supply Network
- More Delivery Resources
- Flexible Pricing Plans
- Expanded Customer Care Team
- Walk-In Cylinder Fills Available
- Online Ordering and Payment System
- Get a $100 credit for Every New Customer You Refer
Dedicated Professionals Since 2006!
At Superior Fuel Our Mission Is Simple
We will operate our business in a manner that is customer-centric. We will embrace this philosophy to create an environment in which the customer experience is our central focus. By doing so, we will build a rapport with our customers, ensuring continued business long into the future. We will strive every day to exceed our customer’s expectations and demonstrate the highest degree of professionalism and reliability in the industry.
Dedicated Professionals Since 2006!
At Superior Fuel Our Vision Is Our Framework
We will leverage the best technology so we can continually improve our customers’ experience and operational efficiencies. We will base our decisions on long-term gains rather than short-term benefits. We will provide our teammates with the respect, support, tools, and resources that will allow continual growth and success in all that we do.
Flexible Pricing Options, When You're Ready
As part of Superior Fuel, you now have access to industry-leading price protection programs designed to help bring stability and predictability to your propane costs.
We offer options like our Stable Plan for consistent pricing and ProPay for added flexibility and control.
We understand that every household is different, and while no immediate decisions are required, these options are available if and when you’re ready to explore them. Our team is always here to help you find the right fit! Feel free to reach out with any questions you may have.
Online Payment & Ordering
You’ll be pleased to know that Superior Fuel offers a convenient online payment and ordering system, making it easy to manage your account anytime.
Whether you’re making a payment or requesting a delivery, our online tools are designed to keep things simple and seamless.
If you have any questions, please do not hesitate to contact us at (715) 462-4449 or info@superiorfuelcompany.com.
Thank you again for your continued trust. We are excited for this next chapter.
FAQ's
How is this going to change my service?
There will be no change to your service, you can expect the same reliable delivery and support you’ve always received.
Who do I call when I need a delivery?
You can continue calling your local Hayward office just like you always have. If the team there is unavailable, another member of the Superior Fuel team will be happy to assist you.
Where do I send my payments?
You have several convenient options:
• Mail your payment to the Hayward office
• Stop in and pay in person
• Set up autopay
• Pay over the phoneWill Prebuy still be available?
Yes! Our Prebuy option will still be available, along with several other flexible payment plan options.
I have a monitor, will that still work?
Yes, your monitor will continue to work as usual. We use the same monitoring system and will keep automatically scheduling deliveries to ensure your tank stays filled. Our monitors trigger a delivery ticket at 20% then we’ll be out shortly to fill your tank.
Are you still local?
Yes! We continue to operate out of our local Hayward office, along with additional locations in Spooner, WI; Duluth, MN; Ely, MN; Brainerd, MN; Virginia, MN; and Park Rapids, MN.
Why does my delivery ticket have a Duluth mailing address?
Our headquarters is located in Duluth; however, you are still receiving the same local service from your Hayward team.
How long will it take to receive a delivery if I don’t have a monitor?
Our standard delivery window is 5–7 business days, with day one starting the business day after you call to request a fill. Please be sure to call for a delivery while you still have enough propane to get you through that 5–7 business day window.
I called the Hayward number, why am I speaking with someone in a different office?
Our phone system is designed to ensure every customer call is answered. If you call the Hayward office and reach someone in a different location, it simply means the Hayward team was assisting other customers at that time. In those cases, your call is routed to the next available Customer Service Representative. Rest assured, no matter who you speak with, our entire team is trained and ready to assist you.