Superior Fuel Company Review Us On

Quarterly Newsletter – Spring 2023

Table of Contents

Experience The NEW Way To Buy Propane

At Superior Fuel, we understand the importance of tailoring our services to match the diverse needs of each customer. That’s why we take pride in offering personalized solutions, specifically designed to accommodate individual lifestyles and preferences.

Unlike other suppliers who offer rigid, one-size-fits-all plans, we believe in providing a diverse range of delivery and pricing plans tailored to meet our customers’ unique needs. Whether you prefer monitored delivery for peace of mind, prefer the flexibility of will-call delivery, seek stability with fixed rate pricing with equal monthly payments, or value the convenience of a pay-as-you-go option, we have the perfect plan for everyone. Our dedication lies in ensuring that every customer receives a service that perfectly aligns with their preferences and priorities.

That’s why we’re thrilled to introduce ProPay, our innovative pay-as-you-go service. ProPay revolutionizes the way our customers purchase propane by offering a hassle-free, metered approach. With ProPay, you only pay for the propane you use, when you use it. Our state-of-the-art monitoring technology tracks your usage in real time, and at the end of each month, you’ll receive a straightforward bill reflecting your propane usage. It’s a simple and efficient solution designed to enhance your propane purchasing experience.

Superior Fuel, Virginia Office Opening Soon!

Superior Fuel is proud to announce the opening of our Virginia) MN office in May 2024. The new office located at 1304 9th St S) in Virginia) MN) will bring a range of benefits) ensuring a more streamlined and personalized experience for our customers in the Iron Range.

At Superior Fuel) we understand the importance of being close to our customers) and the opening of the Virginia office aligns with our commitment to providing unparalleled service to the communities we serve. One of the standout features of the Virginia office is the presence of local on-site staff. This local touch allows us to be more attuned to the specific needs of our customers in the region. Whether you have inquiries) require technical assistance) or need timely deliveries) our dedicated local team is ready to provide prompt and efficient service.

A notable service offered at the Virginia office location is the option to get your propane cylinders filled on-site. This service ensures that our customers have easy access to propane. Look for more details on our Facebook page on when the cylinder fill service will be available.

Superior Fuel looks forward to building lasting relationships with our customers and becoming a trusted partner for all their energy needs. Our commitment to excellence) local presence) and customer-centric approach are at the forefront of our operations) and we invite the community to experience the Superior Fuel difference at our Virginia office.

Share Your Thoughts, Fuel Our Excellence

Firstly, a massive thank you for choosing us as your go-to energy provider. We’re here to make sure you get the quality service you deserve, and we’re eager to hear your thoughts, opinions, and experiences. That’s why we’d love for you to take a moment and leave us a Google Customer Review. Your feedback is like the fuel that keeps our service engine running smoothly.

The Perks of Sharing the Love:

As a token of our gratitude for a positive 5-Star Review, we’re thrilled to offer you a $25 credit to your account. Yep, you read that right – a little something extra to brighten your day!

How to Share Your Feedback:

  1. Grab your phone and scan the QR code
  2. Select the town nearest to you.
  3. Share your thoughts with us. It’s that easy!

Why Your Support Matters:

Your support is the driving force behind our commitment to excellence. Every review, big or small, helps us refine our services and ensures we continue to meet and exceed your expectations.

So, don’t be shy! Your thoughts are invaluable, and we can’t wait to hear from you. Thank you for being a crucial part of the Superior Fuel journey!

Superior Fuel - Your Local HVAC Experts

Now servicing the Twin Ports and Ely, MN areas.

As the seasons shift and weather patterns change, the comfort and safety of your or business take center stage. At Superior Fuel, we’re committed to providing you with unparalleled service, ensuring your heating and cooling needs are met with precision and care.

Expertise and Experience

With years of industry expertise, our team of skilled technicians is equipped to handle any propane or fuel oil HVAC system with finesse. Whether you require installation, repair, maintenance,

or replacement, rest assured, we deliver tailored solutions that meet all of your needs.

Sales and Installation Services

Ensuring you have a reliable HVAC system is key to enjoying comfort and saving on energy bills. As a certified dealer for leading brands, we offer turnkey sales and installation services to ensure that the job is done right.

Repair and Maintenance

Even the most reliable HVAC systems may encounter occasional issues. Our prompt and efficient repair services are designed to address any problems swiftly, restoring your system to optimal functionality. Additionally, regular maintenance is key to prolonging the lifespan of your HVAC equipment and preventing costly breakdowns.

Energy Efficiency Solutions

In today’s eco-conscious world, energy efficiency is a priority for many homeowners and businesses. Our energy-saving solutions help you reduce your carbon footprint while also lowering your utility bills. From programmable thermostats to high-efficiency HVAC units, we offer a range of options to enhance the energy performance of your property.

Customer Satisfaction Guarantee

At Superior Fuel, customer satisfaction is our top priority. We are committed to delivering exceptional service, reliability, and professionalism in every interaction. From the initial consultation to the completion of the job, we strive to exceed your expectations and ensure your complete satisfaction.

In addition to our comprehensive HVAC services, we take pride in offering tailored HVAC maintenance plans designed to suit your specific needs. Our maintenance plans are crafted with meticulous attention to detail, ensuring the smooth operation and longevity of your heating and cooling systems.

With a focus on preventive care, our plans aim to identify and address potential issues before they escalate, thus minimizing downtime and unexpected repair costs. Whether you require routine

inspections, filter changes, or system tune-ups, our skilled technicians are dedicated to keeping your HVAC equipment running efficiently year-round. Invest in peace of mind and reliability with our customizable maintenance solutions, tailored to keep your HVAC systems performing at their best. For more information on our maintenance plans and to view what’s included in our system inspections visit www.SuperiorFuelCompany.com/HVAC.

Superior Fuel - Your Local HVAC Experts (continued)

Join our family of satisfied customers.

Spread the Word & Earn Rewards with Our Superior Referral Program!

Know someone who would love our service? At Superior Fuel, we believe in the power of word-of-mouth recommendations. That’s why we’re excited to remind you about our Referral Program, designed to reward you for spreading the word about our services to your friends and family.

Here's how it works:

Complete the form by scanning the QR code and filling out the information. Once your friend or family member becomes a customer, you both get rewarded with a $100 credit. Refer as many friends or family members as you like and watch the credits roll in!

You both earn rewards:

 Once your friend completes a qualifying purchase or transaction with us, you’ll both earn a $100 credit on your accounts!

Note, new movers to a property with an existing Superior Fuel tank are excluded from the referral program.

But the benefits don’t stop there. By referring your friends to Superior Fuel, you’re not only helping them discover the benefits of having a trusted and reliable energy provider, but you’re also strengthening our community and helping us grow. Plus, it’s a win-win situation for everyone involved!

Have questions about the referral program? Contact our Customer Service team at 218-722-2050.

What To Do If You Smell Gas

 Once your friend completes a qualifying purchase or transaction with us, you’ll both earn a $100 credit on your accounts!

Note, new movers to a property with an existing Superior Fuel tank are excluded from the referral program.

But the benefits don’t stop there. By referring your friends to Superior Fuel, you’re not only helping them discover the benefits of having a trusted and reliable energy provider, but you’re also strengthening our community and helping us grow. Plus, it’s a win-win situation for everyone involved!

Have questions about the referral program? Contact our Customer Service team at 218-722-2050.

Join the Excitement and Stay Connected

If you smell gas in your home or business, the following steps must be taken:

Get everyone out of the building immediately.

Do not operate a light switch, cigarette lighter, appliance or thermostat. Any spark in the area where propane gas is present may ignite the gas.

Call Superior Fuel at 218-722-2050 from a neighbor’s house or use a cellphone. Do not go back into the house.

Put out all smoking materials and other open flames. Turn off the gas supply at the tank or cylinder. The shut-off valve is located in the dome on top of the tank. Turn the shut-off valve, by hand, clockwise (to the right) until it stops turning.

Remain out of the house until a service person says it is safe to return.

Why Hit That Follow Button?

Stay in the Loop: Be the first to know about the latest and greatest happenings! From behind-the-scenes peeks to breaking news, our social media channels are your VIP pass.

Voice Your Thoughts: Your opinions matter, and we want to hear them! Engage with us, share your thoughts, and be part of the conversations that shape our journey.

Giveaways and Goodies: Who doesn’t love a good giveaway? Get ready for some epic contests, freebies, and the chance to snag some seriously cool swag. Your follow might just be the key to winning big!

How to Join the Excitement:

 Scan the QR Code: It’s as easy as whipping out your phone, scanning the QR code, and hitting that ‘Follow’ button.

Boom! You're now part of the excitement.

So, what are you waiting for? Join the party, follow us on social media, and let the excitement unfold. Your digital adventure starts now!

Upcoming Community Involvement

What to Do if You Smell gas

If you smell gas in your home or business, the following steps must be taken:

  • Get everyone out of the building immediately.
  • Do not operate a light switch, cigarette lighter, appliance or thermostat. Any spark in the area where propane gas is present may ignite the gas. Call Superior Fuel at 218-722-2025 from a neighbor’s house or use a cellphone. Do not go back into the house.
  • Put out all smoking materials and other open flames. Turn off the gas supply at the tank or cylinder. The shut-off valve is located in the dome on top of the tank. Turn the shut-off valve, by hand, clockwise (to the right) until it stops turning.
  • Remain out of the house until a service person says it is safe to return.

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