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Quarterly Newsletter – Summer 2023

Table of Contents

Our Commitment to You

As the President of Superior Fuel, it is my honor and privilege to extend a heartfelt greeting to each one of you. I hope this message finds you and your loved ones in good health and high spirits.
 
At Superior Fuel, our mission has always been to provide you with exceptional propane and fuel oil services that meet your energy needs efficiently and reliably. Today, I am writing to reaffirm our unwavering commitment to you, and our valued customers, and to share our vision for the future.
At Superior Fuel Our Mission Is Simple
We will operate our business in a manner that is customer-centric. We will embrace this philosophy
to create an environment in which the customer experience is our central focus. By doing so, we will
build a rapport with our customers, ensuring continued business long into the future. We will strive
every day to exceed our customers’ expectations and demonstrate the highest degree of
professionalism and reliability in the industry.
At Superior Fuel, Our Vision Is Our Framework
We will leverage the best technology so we can continually improve our customers’ experience and operational efficiencies. We will base our decisions on long-term gains rather than short-term benefits. We will provide our teammates with the respect, support, tools, and resources that will allow continual growth and success in all that we do.
 
We recognize that you place your trust in us to keep your homes, businesses, and communities running smoothly, and we take that responsibility to heart. Our team works tirelessly to ensure that you have access to the highest quality propane and fuel oil products, delivered with utmost care and attention to safety. Your comfort and satisfaction remain at the forefront of our endeavors, and we continually strive to exceed your expectations.
 
In times of uncertainty and challenges, we understand the importance of a reliable energy partner. Rest assured, Superior Fuel Company stands resolute in its commitment to be that steadfast partner for you. We are continuously refining our operational efficiency to provide seamless service, even during peak demands and unforeseen circumstances.
 
As we look ahead, we are excited about the opportunities that lie before us. Innovation is the driving force behind our progress, and we are dedicated to staying at the forefront of the industry to serve you better. We are constantly exploring new ways to enhance your experience, from improved delivery options to user-friendly online services.
 
Our journey as a propane and fuel oil supplier has been made meaningful by the relationships we have built with each of you. We take pride in being your energy provider, and we look forward to a bright future together.
 
Should you have any questions, feedback, or suggestions, please don’t hesitate to reach out to us. Our dedicated team is always here to assist you. Thank you for choosing Superior Fuel Company. Together, let’s embrace a future filled with warmth, sustainability, and prosperity.
 
Warm regards,
Ryan Gunderson, President, Superior Fuel Company

2023 Best Of the Best - Get your votes in!

The Duluth News Tribune’s “Best of the Best” contest is underway. The initial phase of the contest involved collecting nominations for more than 100 categories via the online ballot. Our achievement of securing the Best of the Best title for the last four years motivates us to aim for victory once more this year. However, we recognize that our success hinges on your participation. From now until August 21st, 2023, you can contribute to our victory by voting for Superior Fuel. Simply scan the QR codes provided below for each category in which we received a nomination. Your support is greatly appreciated!
Local Businesses Best Workplace Culture
Services Best Fuel Oil/Propane Service
Local Businesses Best Workplace Culture

Unlock year-round comfort with your exclusive HVACservice plans

Save Money. Save Time. Reduce Stress.
The best way to reduce emergency repair issues is to schedule routine maintenance and perform annual check-ups on your home’s HVAC system. Keep your heating and cooling systems in top-notch shape for the harsh winters, humid summers, and every situation in between! Get one service for your entire home with our Superior Service Plan. Whether it’s for your furnace, boiler, water heater, an air conditioner or heat pump system, we have a service plan that will fit your needs. Join now and experience the benefits
Annual HVAC System Inspection
You will receive an annual 20 point inspection, equipment efficiency adjustments, system cleaning, and a summary report detailing your equipment’s condition and any recommendations for repairs.
 
*Water heaters have a 10-point inspection.
Exclusive Discounts and Offers
You will receive a 10% discount on all parts, labor, and new appliance purchased through Superior Fuel. As a certified dealer of Frigidaire and Ruud, we will not only supply but install your new appliance.
Priority Scheduling
You will receive priority scheduling over customers who do not have a service plan. We guarantee same-day service during normal operating business hours.
Emergency Services
You will receive 24/7* priority service for after-hours emergencies. This will give you and your family peace of mind so you will never have to worry about the what-ifs when your  HVAC system isn’t working.
 
*Applicable November 1 through April 1.
HVAC preventive maintenance is such a wise and worthwhile investment and with the Superior Service Plan you will give yourself greater peace of mind knowing that the service plan is helping you:
 
  • Keep your home safer
  • Reduce costly repairs
  • Optimize appliance efficiency
  • Lower utility costs
  • Extend the life of your HVAC system
 
Don’t miss out on this opportunity to safeguard your home’s comfort and save money in the process.
Call 218-722-2050 to enroll in the Superior Service Plan today!

Connecting with our Customers

Superior Fuel is a locally owned, full-service energy provider proudly serving Northern Minnesota and Wisconsin communities since 2006. Customer satisfaction has always been our focal point as a company. Our customers know they can depend on us and know that we will be there to answer their call any time day or night.
 
To further strengthen our position as a trusted and valued local business, we hosted two Open House events this summer one at our Ely, MN location (June 28), and one at our Duluth, MN (July 26) office location. We invited everyone to stop in and meet the Superior Fuel team, grab a bite to eat, and take advantage of our propane cylinder tank fill specials. Our Customer Service Representatives were on site to answer questions, help with renewals, and even sign-up new customers. We want to thank everyone who attended, it was a pleasure meeting you!

Proud Sponsor of the 2023 Duluth Air Show

Superior Fuel had an amazing presence at the 2023 Duluth Air Show, engaging with attendees and forging connections. this year, our pride swelled as we stood as Silver Level sponsor, delivering 1,000 gallons of diesel fuel to power the thunderous ‘Smoke N Thunder’ Jet Car, expertly piloted by Bill Braack. Our own Transport Driver, Dave Peterson, contributed to the excitement by refueling the Jet Car, even gracing the track as ‘Smoke N underrated alongside the aerobatic prowess of ‘Long EZ,’ owned by Kyle Fowler of Go EZ Aerobatics. Our experience at the Duluth Air Show was an absolute delight, and we eagerly anticipate the honor of sponsoring again next year!

JOIN OUR TEAM

Superior Fuel is looking for passionate individuals to join our growing team. We offer competitive pay, a comprehensive benefits package, and opportunities for professional growth and advancement which gives every member of our team a chance to thrive and excel. Scan the QR code to view job descriptions for current job openings and apply today!
OPEN POSITIONS:
  • Class A Transport Driver
  • Class B Delivery Driver
  • Yard Maintenance Worker
  • HVAC Service Technician
  • Fleet Mechanic

What to Do if You Smell Gas

If you smell gas in your home or business, the following steps must be taken:
Get everyone out of the building immediately. Do not operate a light switch, cigarette lighter, appliance or thermostat. Any spark in the area where propane gas is present may ignite the gas. Call Superior Fuel Company from  a neighbor’s house or use a cellphone. Do not go back into the house. Put out all smoking materials and other open flames. Turn off the gas supply at the tank or cylinder. The shut-off valve is located in the dome on top of the tank. Turn the shut-off valve, by hand, clockwise (to the right) until it stops, turning. Remain out of the house until a service person says it is safe to return.
If you run out of gas, the following steps must be taken:
Turn off the gas supply at the tank or cylinder. The shut-off valve is  located in the dome on top of the  tank. Turn the shut-off valve, by  hand, clockwise until it stops turning. Notify Superior Fuel Company so a  leak test can be performed before restarting the propane system.

Upcoming Community Involvement

What to Do if You Smell gas

If you smell gas in your home or business, the following steps must be taken:

  • Get everyone out of the building immediately.
  • Do not operate a light switch, cigarette lighter, appliance or thermostat. Any spark in the area where propane gas is present may ignite the gas. Call Superior Fuel at 218-722-2025 from a neighbor’s house or use a cellphone. Do not go back into the house.
  • Put out all smoking materials and other open flames. Turn off the gas supply at the tank or cylinder. The shut-off valve is located in the dome on top of the tank. Turn the shut-off valve, by hand, clockwise (to the right) until it stops turning.
  • Remain out of the house until a service person says it is safe to return.

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